132 Five-Star Reviews

Charlotte's Most Trusted Plumber

Family-owned. Locally operated. From slab leaks to full repiping, we fix it right the first time — backed by over a decade of 5-star service.

Call (704) 236-1424 Our Services

10+

Years Experience

132

5-Star Reviews

24/7

Emergency Service

Honest

Reliable

Professional

About Us

Built on Trust, Backed by Results

We didn't start as a corporation that decided to do plumbing — we started as plumbers. That craftsman mindset shapes every job we take, from a simple faucet repair to a complete home repipe.

When Alex founded Direct Service Plumbing, the mission was simple: treat every home like it's our own. That means showing up on time, explaining what's wrong in plain English, and fixing it right the first time.

Licensed & Insured

24/7 Emergency

Upfront Pricing

Satisfaction Guarantee

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What We Do

Full-service plumbing for every situation

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Leak Detection & Repair

Advanced leak detection technology finds hidden leaks fast — in walls, under slabs, anywhere. We fix the source, not just the symptom.

Water Heater Services

Installation, repair, and maintenance for tank and tankless systems. We'll help you choose the right solution for your home and budget.

Sewer & Drain Cleaning

From slow drains to complete backups, we clear the blockage and restore flow. Includes camera inspection to diagnose the real problem.

Burst Pipe & Emergency Repair

24/7 emergency response for burst pipes, major leaks, and plumbing disasters. We're there when you need us most — day or night.

Whole-Home Repiping

Aging pipes causing constant problems? We replace your entire system with modern materials that last for decades.

What Customers Say

Real Reviews from Real People

"Alex and his team should be your absolute go-to plumber if you live in the Charlotte area. They took care of our entire repipe end to end. Extremely polite and communicative."

Nathaniel Perrin

May 2025

"Direct Service Plumbing responded quickly to diagnose and resolve our sewer line issue. The team worked tirelessly through insanely terrible weather. We are now customers for life!"

Patti Weiss

April 2024

"Alex not only came over to assess the issue on New Years Eve, he completed a water tank removal and installation finishing at 10:20pm. Nothing short of AMAZING!"

Kyle Smith

November 2021

Get Started

Ready to fix your plumbing?

Whether you're dealing with an emergency or planning a repair, we're here to help. Call now or fill out the form for a free estimate.

(704) 236-1424 info@ncdirectserviceplumbing.com Matthews, NC (Serving Charlotte Metro)